YourCIO Services

YourCIO™ defines mission-critical IT services as cost effective solutions when and where they are needed in order to support your specific business goals. By evaluating, monitoring, and refining the quality of services, your business' continuity and customer satisfaction can be assured. In order to supply your company and customers with ultimate satisfaction, YourCIO offers two solutions: yourServices and yourManagement.

yourServices includes optimizing the reliability, performance, and security of your IT foundation through discovery, service mapping, fault management, as well as risk and disaster recovery.

yourManagement offers services that support the business, enhance service delivery, and provide incremental value outside the traditional IT world of responsibility. Management services include:

• RFP/RSQ/RFI creation and evaluation
• Contract negotiations and vendor management
• Facility management and portfolio performance
• Procurement consolidation, cost management and contract adherence
• Budgeting, performance and accountability
• KPI reporting

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